Terms and Conditions

The website www.novellashealthcare.com (the “Website”) is operated by the company Novellas Healthcare NV, hereinafter referred to as “Novellas Healthcare“, the “Company” or “we“. Our registered office is at Jan De Assesteenweg 71/b001, 1740 Ternat, Belgium, where you can contact us at any time. Our company / VAT number is BE (0)825.892.939. You can also send us an e-mail to info@novellashealthcare.com or contact us by phone at 02/456.00.00.

Access to and use of the Website is subject to the current Website Terms of Use, our Privacy Policy and our Cookie Policy. These form a single legal instrument (the “Terms“) that applies when you use our Website.

Please read these Terms carefully before using the Website in any way. By accessing or using the Website in any way, you expressly agree to the Terms and Conditions set out in these documents. If you do not understand these Terms, or if you do not agree with their content, please do not use the Website in any way. In that case, please contact us at any time using the contact details above.

We reserve the right to change, extend or terminate these Terms and the Website (and its information and functionalities) at any time. We recommend that you review the applicable Terms and Conditions regularly.


The Website has an informative character. Through the Website, you can obtain more information about the services we offer to our customers, as well as additional relevant information. The information available on the Website does not constitute an offer to enter into a contract, and it may be changed from time to time. Our service contracts (for the services described on the Website) are concluded with our customers exclusively on an individual basis. These contracts require a written document signed by the client and Novellas Healthcare.

We make every effort to ensure that the information provided on the Website is complete, correct, accurate and up-to-date. Despite these efforts, errors may occur. If you find any errors in the information provided, please do not hesitate to contact us. The use of the Website and the information contained therein is at your own risk. In any event, the information on the Website should not be construed as legal, medical or other professional advice.

We also strive to protect the Website by reasonable means and to minimise any inconvenience caused by the use of the Website. However, we cannot exclude the possibility of unauthorised acts or interventions, nor can we guarantee that access to the Website will not be interrupted or otherwise impeded. We will use reasonable efforts to protect this Website from computer viruses and other forms of “malware”. However, given the nature of these threats, you acknowledge that we cannot provide absolute protection and that you have taken the necessary steps to protect your own computer equipment and systems.

To the extent permitted by applicable law, in no event shall we be liable for any direct or indirect damages resulting from the foregoing.

This provision applies to the maximum extent permitted by applicable law and is not intended, and shall not be construed as such in any event, to infringe any mandatory rules relating to the exclusion or limitation of liability.

External hyperlinks

The Website may contain hyperlinks to other websites and platforms (including social media platforms). We have no technical or content control over these linked websites/platforms. We cannot guarantee the completeness or accuracy of the content or the availability of these external websites/platforms.

In addition, these websites and platforms may be subject to their own terms of use or privacy and cookie policies. We recommend that you read these before using these websites/platforms. We do not accept liability for any direct or indirect damage resulting from the use of these external websites/platforms.

Intellectual property rights

The intellectual and industrial property rights (hereinafter “Intellectual Property Rights”) in this Website and its contents (including as incorporated into our designs, text, logos, trade names, graphics, software and any other material on the Website) are owned by Novellas Healthcare or our licensors. The only licence you are granted in respect of these Intellectual Property Rights is to inform you about Novellas Healthcare and the services we offer. This licence is limited to informing you about (the use of) the services or considering a commercial relationship with Novellas Healthcare.

Without being exhaustive, you may not, nor may you permit any other person to (a) publish, copy, distribute, create derivative works from, reverse engineer, reproduce, decompile, disassemble or modify the content of this Website; (b) transmit spam or unsolicited communications in violation of any applicable law; (c) transmit or store in or through the Website any virus, worms, time bombs or other malicious software or code; (d) use automated systems or software to retrieve data from the Website (screen scraping); (e) copy any ideas, designs, features, logos created by Novellas Healthcare, or images from the Website; or (f) generally violate any laws, executive orders and other legal instruments applicable to you. You may not copy, reproduce or use the trademarks, logos or names appearing on the Website. You may not create links to our Website on other websites without our prior permission.

Your information

The Website may also offer functionalities that allow the uploading of information or data (for example, entering information into our contact form or an application function). You are responsible for the data/information you provide through our Website.

In any event, we expect all visitors to our Website to abide by the applicable laws and not to upload content that is illegal or contrary to good morals or general standards of decency. We also require that such content does not infringe on the rights of third parties (e.g. intellectual property rights). Where necessary, we may take the appropriate (legal) measures.

Processing of personal data

Through the Website, you can provide us with certain information. We also use cookies, which are small files that can be placed on your device. The way we process your personal data is further described in our Privacy Policy and Cookie Policy.

Applicable law and competent courts of law

The use of the Website is governed by Belgian law (excluding the application of the rules of private international law) and shall be interpreted accordingly. By using the Website, you agree, to the extent permitted by law, that any dispute relating to the validity, interpretation or performance of these Terms and Conditions shall be finally settled by the competent court in Ghent, Belgium.

Invalid clause

If any clause in the Terms should be invalid and/or unenforceable, the remaining clauses shall continue to apply in full. The parties then agree to replace the invalid and/or unenforceable clause by a valid and/or enforceable clause that approaches the original intention of the parties as closely as possible.