Patient support programs making a difference

Novellas Healthcare delivers exceptional patient and health care professional experiences through patient-centric solutions, which differentiate our clients and us. With our patient support programs, we combine the best of both worlds: pure humanity and state of the art technology.

Intelligent and tailor-made patient support programs

We create intelligent and tailor-made patient support programs to meet clients’ business needs. Our portals allow several stakeholders to work together and assure better patient care. We believe in creating patient-centric eco-systems. Our longstanding expertise enables us to identify and overcome challenges regarding treatment education, adherence, patient recruitment and patient retention in patient support programs.

We provide A to Z of patient support programs, program implementation and performance optimization and technological infrastructure.

Our innovative patient programs are developed to carefully match the therapy, disease area and patient group, using a mix of education and screening actions through technology and human interactions.

Patient support programs on different levels

Education
Creating innovative patient support programs to guarantee great patient care and support during treatment.

Retention
Motivate the patient and emphasize the importance of therapy for a long period to ensure a long-lasting effect.

Coaching
Psychological support for patients during their treatment and for patients who received a severe diagnosis

Humanity and technology go side by side

Benefits of teaming up with Novellas Healthcare

Nurse coach

  • Home nursing and education
  • Behavioural change management

Technical support

  • Device support experience
  • Face to face
  • Call centre

Expertise

  • Established since 2008
  • 10+ therapy areas

Integrated

  • Multi-channel management
  • Prescriber feedback
  • Tailored solutions

Innovative

  • Patient journey derived solutions
  • Leveraging new media & technologies

Scalable

  • Balancing local needs with regional/global objectives
  • International footprint

Novellas Healthcare works full circle

We do not only create patient support programs in healthcare; we also provide excellent staffing solutions. We continue to lead the way in providing high quality professionals especially in the field of clinical operations, market access, regulatory, and quality affairs, medical, marketing and sales.