Novellas Healthcare's Mission

At Novellas Healthcare our dedication lies in delivering exceptional staffing solutions and patient care services.

We are driven by a commitment to excellence and we strive to maintain the highest standards of professionalism, integrity, and empathy in all our pursuits. Our mission is to surpass expectations by continually improving and innovating to meet the diverse needs of clients and patients alike. Through focus on quality, reliability, and client satisfaction, we aspire to make a meaningful difference for clients, candidates and patients.

Our values:

  1. Quality
  2. Innovation
  3. Sustainability

Caring with a warm welcome!

Our devoted staff dedicate themselves daily to delivering sincere care, placing the patient/candidate at the forefront.

  • For patient solutions: Our dedicated team commits each day to providing optimal care, ensuring the patient remains the top priority.
  • For staffing solutions: Our committed employees dedicate themselves every day to offering heartfelt support, always keeping the needs of the candidates and clients in mind.
  • For CRO services:  Our experienced team supports each study with rigor and scientific excellence, always keeping quality, compliance and reliable outcomes at the core.
  • For digital solutions: Our digital experts develop secure, user-friendly and compliant solutions designed to simplify processes, protect data and improve the experience of patients, healthcare professionals and clients.

Teamwork

We can only fulfill our mission through our strong collegiality and the effective collaboration and communication with all involved stakeholders.

Respect for all involved stakeholders

As an organization, we maintain an unwavering openness to all stakeholders, demonstrating deep respect for each individual. We strive to provide high-quality care in an authentic manner, recognizing the unique characteristics of each individual.

Quality assurance

Our employees are qualified and can rely on strong support and ongoing training to continue developing into autonomous professionals, following the latest insights. As a learning organization, we actively seek feedback from our stakeholders with the aim of constantly improving.

Quality Commitment: Aligned with ISO 9001 and GDPR Standards

At Novellas Healthcare, we are committed to upholding the highest standards of quality in everything we do. Our dedication to quality is demonstrated by our compliance with ISO 9001 and GDPR regulations.

  • ISO 9001:2015 Certification: This internationally recognized standard ensures that our organization meets the needs of our customers while also complying with statutory and regulatory requirements related to our products and services.By adhering to ISO 9001:2015 standards, we continuously monitor and improve our processes to enhance customer satisfaction and drive efficiency.
  • GDPR Compliance: We are fully committed to protecting the privacy and data security of our customers and stakeholders. Our adherence to the General Data Protection Regulation (GDPR) ensures that personal data is processed lawfully, transparently, and for legitimate purposes. We have implemented robust data protection measures and protocols to safeguard the confidentiality, integrity, and availability of personal data entrusted to us.By maintaining ISO 9001:2015 and ISO 27001 certification, we demonstrate our unwavering dedication to quality, transparency, and data protection. When you choose Novellas Healthcare, you are choosing a partner committed to excellence and integrity.

Code of conduct

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