Cookie policy

In providing its information and services on the website www.novellashealthcare.com (hereinafter the “Website”), Novellas Healthcare NV (hereinafter “Novellas Healthcare”, “the company”, “we”, “us”, “our”) will use certain cookies and other tracking technologies placed on the device of the visitor of the Website (hereinafter “you” or “your”).
The Website is operated by Novellas Healthcare NV, registered in the Kruispuntbank der Ondernemingen under the number BE (0)0825.892.939 and with registered office at Jan De Keersmaeckerstraat 25, 1731 Asse. Any questions or remarks may be sent by post to this address, by e-mail to privacy@novellashealthcare.com or by telephone to 02/456.00.00.

General information

  1. This Cookie Policy (hereinafter referred to as the “Cookie Policy“) describes the different types of cookies and other possible tracking elements (such as scripts, web beacons, pixel tags, etc.) that we use on the Website, and how you can change the settings.
  2. We have a strict privacy policy and are committed to being transparent about the technologies used on our Website. To the extent that information collected through cookies contains personal data, the provisions of the Privacy Policy apply and complement the Cookie Policy.

What exactly are cookies?

  1. A cookie is a small text file that is placed by a website server in the browser or on the hard drive of your computer or mobile device when you consult a website. Cookies are used to distinguish you from other visitors to the website.
  2. ‘First-party cookies’ are cookies that are used by the website visited itself. Third-party cookies’ are cookies that do not originate from the website used itself, but from another website.
  3. ‘Session cookies’ are cookies that automatically disappear when you end your session on our Website. Persistent cookies”, on the other hand, do not disappear immediately but only after a certain period.
  4. For the use of strictly necessary, your consent is not required but we will of course inform you about it through this Cookie Policy. However, for non-essential cookies (such as cookies used for marketing purposes, analysis, performance, etc.) we always ask your explicit permission via the cookie bar on the website. In doing so, you can choose to accept all cookies or only certain categories of cookies.
  5. The consent you have given can be withdrawn at any time. Below in this Cookie Policy, we explain how you can do this easily.

What kind of cookies are used on the Website?

We use different types of cookies on the Website for the following purposes:

  • List of strictly necessary cookiesThese cookies are essential for browsing our Website or strictly necessary to provide a service specifically requested/expected by a visitor. Deleting this type of cookies is therefore not possible and only an information obligation applies. If you do not agree, you may not use the Website.
    Name Content and purpose Duration Third party?
    OptanonConsent This cookie, set by OneTrust, stores information about the categories of cookies used by the site and whether visitors have given or withdrawn consent to the use of each category. This allows site owners to prevent cookies in each category from being set in the user’s browser when consent has not been given. The cookie has a normal lifetime of one year, so that returning visitors to the site remember their preferences. It does not contain any information that can identify the site visitor. 1 year CookiePro
    OptanonAlertBoxClosed This cookie, set by OneTrust, stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent to the use of each category. This allows site owners to prevent cookies in each category from being set in the user’s browser when consent has not been given. The cookie has a normal lifetime of one year, so that returning visitors to the site remember their preferences. It does not contain any information that can identify the site visitor. 1 year CookiePro
  • List of functional cookiesFunctional cookies allow performing certain functionalities such as sharing content from the Website on social media, to collect feedback or for other third-party functionalities. You can disable these types of cookies, but should note that in this case you will not be able to use certain functionalities.
    Name Content and purpose Duration Third party?
    wp-wpml_current_language This cookie remembers the preferred language, so that it does not have to be set for every other page visited. 1 day /
  • List of analytical cookies Analysis cookies are used to understand how our visitors and visitors interact with the Website. These cookies allow us to collect information on certain metrics such as number of visitors, which website our visitors come from, which pages are frequently visited, etc. You can disable this type of cookies.
    Name Content and purpose Duration Third party?
    _ga This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. The cookie is used to collect visitor, session and campaign data for the site’s analytics reports. By default, this cookie is set to expire after 2 years, although this can be changed by website owners. 2 years Google Analytics
    _gat_UA-51179633-2

     

    This is a pattern type cookie set by Google Analytics where the pattern element in the name contains the unique identification number of the account or website to which it relates. It appears to be a variation of the _gat cookie used to limit the amount of data Google records on high traffic websites. 1 minute Google Analytics
    _gid

     

    This cookie, installed by Google Analytics, is used to store information about how visitors use a website and helps create an analytical report on how the website is performing. The data collected includes the number of visitors, the source they came from, and the pages visited in an anonymous form. 1 day Google Analytics
    _ga_LF399RG78S

     

    This is a cookie installed by Google Analytics. 2 years Google Analytics
    _hjid

     

    This cookie, set by Hotjar, is placed when the customer first arrives at a page containing a Hotjar script. It is used to store the random user ID, unique to that site, in the browser. This ensures that behaviour on subsequent visits to the same site is attributed to the same user ID. 1 year Hotjar
  • List of advertising cookies Advertising cookies are used to send customized advertising to visitors based on the pages they visit and to measure and analyse the success of such advertising campaigns. You can disable these types of cookies.
    Name Content and purpose Duration Third party?
    _fbp This cookie is set by Facebook to show you relevant ads after you visit the website. 180 days Facebook
    Test_cookie This cookie is set by doubleclick.net to determine whether your browser allows cookies. A few seconds DoubleClick
    LinkedIn
  • Social media cookiesThese cookies allow you to share the content of the Website with other people through social networks. Some share buttons are integrated via third party applications that may provide this type of cookie. Social networks offering such a “share” button are likely to identify you with this button, even if you have not used this button when visiting our Website. We invite you to consult the privacy policies of these social networks to find out the purpose of the use of the information collected through these “share” buttons by visiting their respective websites. You can disable these types of cookies.
    Name Content and purpose Duration Third party?
    YSC This cookie is set by youtube to track the number of views of embedded videos. Session Youtube
    VISITOR_INFO1_LIVE This cookie is set by youtube to keep track of user preferences for embedded youtube videos. This cookie can also determine whether you are using the old or new YouTube interface. 6 months Youtube
    CONSENT This cookie collects information about the way you use the website and about advertising you may have seen before visiting the website. 17 years of age Youtube



How to refuse or control the use of cookies on the Website?

  1. If you want to know which cookies have been placed on your device or if you want to delete them, you can use a setting in your browser. Via the links below, you will find more information on how to do this. On the following website, you will also find the procedure for refusing cookies for the most commonly used browsers: www.aboutcookies.org
    Firefox https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen
    Firefox mobile https://support.mozilla.org/nl/kb/cookies-privegegevens-geschiedenis-instellingen-wissen
    Chrome https://support.google.com/chrome/answer/95647?hl=nl
    Chrome mobile https://support.google.com/chrome/answer/95647?hl=nl&co=GENIE.Platform%3DAndroid&oco=1
    Safari https://support.apple.com/nl-be/HT201265
    Internet explorer https://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies
    Microsoft Egde https://support.microsoft.com/nl-be/help/4027947/windows-delete-cookies
  2. You have the opportunity to withdraw your consent to the placing of cookies at any time, but you understand that such withdrawal will not affect the lawful processing that we have previously performed based on your consent.
  3. If you adjust your cookie settings as described above, it may result that certain parts of the Website cannot be displayed (correctly) or that some interactions do not work normally.
  4. You can adjust your internet browser so that it does not accept cookies and so that you receive a warning when a cookie is installed or the cookies are subsequently deleted from your hard disk. You can do this through your browser settings (see above).

Protection of your data

All personal data is processed in accordance with our Privacy Policy. This also explains all your rights to access, delete, etc. Although we would like to resolve any concerns with you, we inform you that you always have the right to lodge a complaint with the supervisory authority. In Belgium, you can do this at the Data Protection Authority (see www.gegevensbeschermingsautoriteit.be; address: Drukpersstraat 35, 1000 Brussel; Telephone: +32 (0)2 274 48 00; E: contact@apd-gba.be).

Do you have other questions about the use of cookies?

Should you have any questions regarding the use of cookies on the Website, you can always contact us using the contact details as stated at the top of this Cookie Policy.