Both Novellas and i~HD recollected the smooth progress of the audit process, resulting from their close collaboration. Novellas’ participation in the audit process and subsequent certification proves that they uphold values. Moreover, it shows trust in the collaboration with i~HD.
Furthermore, Novellas’ sentiment during the experience was more ‘receiving guidance’ rather than ‘being audited’ in the optimization process. This ultimately led to a company profile of an engaged, qualitative and accountable partner for their clients.